Northbound is designed to be usable by more people.
Northbound AI is committed to improving the accessibility and usability of its website and digital experiences.
Our approach
We aim to design and maintain the website with accessibility in mind, including semantic structure, keyboard access, visible focus states, sufficient color contrast, meaningful labels, responsive layouts and support for reduced-motion preferences.
Standards
Our target is substantial conformance with WCAG 2.2 Level AA where practical for the public website and core conversion experiences.
Known limitations
Some third-party tools, embedded services or external content may not be fully controlled by Northbound AI and may have their own accessibility limitations. We aim to choose accessible services where practical and to provide alternatives when a significant barrier is identified.
Feedback and assistance
If you encounter an accessibility barrier, need information in a different format or require assistance using the website, contact Northbound AI through the website and describe the page, feature or content involved. We will make reasonable efforts to respond and improve the experience.
Continuous improvement
Accessibility is treated as an ongoing quality requirement rather than a one-time project. We review the website as content, interfaces and third-party services change.
Questions? Start with a conversation.
For website, privacy or accessibility questions, use the Northbound AI Opportunity Assessment or contact path to reach the team.
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